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Privacy & Security
All information supplied to us by our customers is treated as totally confidential and is never passed on to any other parties. You can access our website without disclosing personal details, but if you would like to make a purchase, register your wants or subscribe to our mailing list we will need to have some personal details. This includes your name, your postal address, your e-mail address and other details depending on which service you request.
We only use your data to communicate with you and to help us to provide you with excellent customer service. This includes confirmation of order despatch if you purchase from us and notification of books of interest to you if you register your wants with us. Click here to find out how you can protect yourself against fraudulent emails.
If you request us to remove your details from our database we will do so without question.
If you choose to pay by credit or debit card, you will be transferred to the secure payment pages at SagePay. This is a secure system in which your card details are verified by the bank without being sent to us - we do not see your card details, but receive a transaction status message indicating whether your payment has been authorised or declined. You can find out more about Sagepay at www.sagepay.com
If we ask you for sensitive data such as contact details, it will be processed on our secure server. You can check you are viewing the page through our secure server by looking in your browser's address bar - the address should start https://... This means that the site uses SSL (Secure Socket Layer) encryption and ensures that all data passed between yourself and this site is encrypted and cannot be read if intercepted.
If you have any concerns at all, please contact our webmaster - webmaster@stellabooks.com.