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Customer Feedback
Below are some of the comments we have received from our customers. We always welcome feedback from our customers - please contact us using the details on our contact page.
Wow, what service! The parcel arrived first thing this morning, and so immaculately packaged. Thank you so much for your help. T.P. UK
Just to let you know that the above arrived safely. The book is in a wonderful condition. Your packaging is second to none. Many Thanks. J.M. UK
This is to confirm the safe arrival of the order listed below. Thank you for your prompt, efficient and helpful service, I am absolutely delighted with the book and did not realise how large it was. I am most impressed with the speed of delivery and would also like to compliment you on the safe packaging of the book. I will definitely be checking your website again for other hard to find items. C.B. Australia
Dear Stellabooks - Thank you, I always get the very best service from you. L.P. USA
Just received the book in excellent condition, it is really a lovely copy and i am very happy with it. Thanks for the quick and pleasant service. Hope to return soon. N.VdW Netherlands
My book arrived first thing this morning, properly packed and in good order. The note you provided with the book about buying out of print books on the internet was most informative and a very thoughtful gesture. It really is a genuine pleasure to receive such courteous, professional and speedy service. I will have no hesitation in doing repeat business with you again in future. P.C. UK
again thank you for sending the orderd books which have arrived today! I am glad, that the transaction went well. It is nice to be able to read the books again - after all these years! Thank you also for the two prospects about the Stella and Rose`s Books. You have two very nice Shops! R.S. Switzerland
I cannot thank you enough for your prompt reply! This is the exact copy I was looking for! I have already ordered it through your website. Thank you, Thank you! I can understand why you won the Business Award for Outstanding Customer Service! The photos and information you sent me were excellent. Thank you again! B.S. USA
Just to let you know that I received the book earlier today. I am very pleased with the book's condition, which was accurately described. I am also very pleased with the strong protective packaging. It was good to see that it was not simply wrapped in the thin brown paper sheeting that is used by some booksellers, which does not offer much protection from knocks in transit. Excellent and fast service all round. D.N. UK
Thank you so much for sending my order so quickly - I thought it must be some other parcel! - I am well impressed. I will most certainly be ordering from you again. J.M. UK
Thank you for your exemplary service. The book, possibly even better than as described, arrived today. Superb! Many thanks. R.W. UK
My order of yesterday was delivered this morning at 08.10. It is hard to get much better than that! Thank you very much indeed. T.P. UK
I was delighted to received my book order. The packing was superb, the delivery in record time and the book was in excellent condition. I am really impressed. J.A. UK
Just wanted to email to say 'thank you' for a wonderful book and utterly first class service! Many, many thanks. R.W. UK
I just wanted to let you know that I received the book this-morning and may I say it is beyond my expectations, in beautiful condition and much better than described. Thank you so much for all your help. I shall be visiting your website very soon. S.D. UK
I received my ordered book today and would like to thank you for your excellent service and the quality of the book considering it is forty five years old, a highly recommended seller. P.W. Australia
Wow! what super quick service,thank you so much.The book is in excellent condition and I am really pleased with it,it is a joy to have service like yours in this day and age! You will be my first port of call when I needs any more books M.W. UK
Received today my books. They come in very fine condition and they are so beautiful, so nice illustrations.....i think i made a good choice.... Thank you so much for this easy and fast transaction of highest quality. Until the next time! M.K. Germany
I just wanted to write and tell you and the entire staff how impressed I am with your customer service. The books I ordered were shipped out last Wednesday and they have arrived safely today! It takes longer to get books from US stores. I will definitely buy from you again. S.M. USA
Just a quick note to let you know that the books have arrived safely and in excellent condition. Many thanks. C.G. South Africa
Below are some of the comments we have received from our customers. We always welcome feedback from our customers - please contact us using the details on our contact page.
Wow, what service! The parcel arrived first thing this morning, and so immaculately packaged. Thank you so much for your help. T.P. UK
Just to let you know that the above arrived safely. The book is in a wonderful condition. Your packaging is second to none. Many Thanks. J.M. UK
This is to confirm the safe arrival of the order listed below. Thank you for your prompt, efficient and helpful service, I am absolutely delighted with the book and did not realise how large it was. I am most impressed with the speed of delivery and would also like to compliment you on the safe packaging of the book. I will definitely be checking your website again for other hard to find items. C.B. Australia
Dear Stellabooks - Thank you, I always get the very best service from you. L.P. USA
Just received the book in excellent condition, it is really a lovely copy and i am very happy with it. Thanks for the quick and pleasant service. Hope to return soon. N.VdW Netherlands
My book arrived first thing this morning, properly packed and in good order. The note you provided with the book about buying out of print books on the internet was most informative and a very thoughtful gesture. It really is a genuine pleasure to receive such courteous, professional and speedy service. I will have no hesitation in doing repeat business with you again in future. P.C. UK
again thank you for sending the orderd books which have arrived today! I am glad, that the transaction went well. It is nice to be able to read the books again - after all these years! Thank you also for the two prospects about the Stella and Rose`s Books. You have two very nice Shops! R.S. Switzerland
I cannot thank you enough for your prompt reply! This is the exact copy I was looking for! I have already ordered it through your website. Thank you, Thank you! I can understand why you won the Business Award for Outstanding Customer Service! The photos and information you sent me were excellent. Thank you again! B.S. USA
Just to let you know that I received the book earlier today. I am very pleased with the book's condition, which was accurately described. I am also very pleased with the strong protective packaging. It was good to see that it was not simply wrapped in the thin brown paper sheeting that is used by some booksellers, which does not offer much protection from knocks in transit. Excellent and fast service all round. D.N. UK
Thank you so much for sending my order so quickly - I thought it must be some other parcel! - I am well impressed. I will most certainly be ordering from you again. J.M. UK
Thank you for your exemplary service. The book, possibly even better than as described, arrived today. Superb! Many thanks. R.W. UK
My order of yesterday was delivered this morning at 08.10. It is hard to get much better than that! Thank you very much indeed. T.P. UK
I was delighted to received my book order. The packing was superb, the delivery in record time and the book was in excellent condition. I am really impressed. J.A. UK
Just wanted to email to say 'thank you' for a wonderful book and utterly first class service! Many, many thanks. R.W. UK
I just wanted to let you know that I received the book this-morning and may I say it is beyond my expectations, in beautiful condition and much better than described. Thank you so much for all your help. I shall be visiting your website very soon. S.D. UK
I received my ordered book today and would like to thank you for your excellent service and the quality of the book considering it is forty five years old, a highly recommended seller. P.W. Australia
Wow! what super quick service,thank you so much.The book is in excellent condition and I am really pleased with it,it is a joy to have service like yours in this day and age! You will be my first port of call when I needs any more books M.W. UK
Received today my books. They come in very fine condition and they are so beautiful, so nice illustrations.....i think i made a good choice.... Thank you so much for this easy and fast transaction of highest quality. Until the next time! M.K. Germany
I just wanted to write and tell you and the entire staff how impressed I am with your customer service. The books I ordered were shipped out last Wednesday and they have arrived safely today! It takes longer to get books from US stores. I will definitely buy from you again. S.M. USA
Just a quick note to let you know that the books have arrived safely and in excellent condition. Many thanks. C.G. South Africa